Wild Jasmine Florist & flower School

Sustainable Floristry in the heart of Sherwood Forest

WildJasmine Florist & Flower School – Combined Terms & Conditions

1. Introduction

Welcome to WildJasmine Florist & Flower School (“we”, “us”, or “our”). These Terms & Conditions govern your use of our website, the purchase of flowers through our online store, and participation in our floral workshops. By accessing and using our website, or purchasing our products or services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

2. Ordering and Payment

2.1 Flowers:

  • All flower orders must be placed and paid for in full through our online store. We accept major credit cards and debit cards.
  • We do not offer refunds or exchanges on flower orders.
  • Floral arrangements may vary slightly from the photographs online due to seasonal availability and natural variations in flowers. We will always ensure the overall style and colour scheme are similar.
  • Please double-check all delivery details before placing your order. We cannot be held responsible for undelivered orders due to incorrect or incomplete information.
  • Delivery:
    • Deliveries take place Wednesdays, Thursdays, Fridays, and Saturdays only.
    • Deliveries to NG18, NG20, NG22, NG21, NG25 are free of charge, others incur stated postage charges.
    • Collection of floral orders (recommended) from our shop at Rufford Mill (NG22 9DG) is Free of Charge
    • We aim for morning/afternoon delivery but cannot guarantee specific times.
    • If the recipient is unavailable, we will attempt safe place, neighbour, or redelivery (additional charges may apply).
    • We are not responsible for loss or damage after delivery.

2.2 Workshops:

  • Workshop descriptions, dates, timings, and prices are subject to change at our discretion. We will use reasonable efforts to notify you of any changes.
  • To book a workshop, create an account and provide accurate information. Workshops are subject to availability, and booking confirmation occurs via email.
  • A non-refundable and non-transferable deposit of 10% is required at booking. The remaining balance must be paid 7 days before the workshop date. Full payment of the booking fee by credit card or Klarna is also available at the time of booking and is recommended.
  • Cancellations more than 7 days prior forfeit the deposit. Cancellations within 7 days incur the full workshop fee.
  • We reserve the right to cancel due to unforeseen circumstances (e.g., insufficient bookings, instructor illness, venue closure). In such cases, we will offer a full refund or credit towards a future workshop.

3. Data Protection

We take your privacy seriously and will treat your personal information with the utmost care. Please refer to our Privacy Policy for more information.

4. Disclaimer and Limitation of Liability

We use reasonable efforts to ensure the accuracy of information on our website and the quality of our products and services. However, we cannot guarantee complete accuracy or freedom from errors. We are not liable for any loss or damage arising from your use of our website, products, or services. This includes, but is not limited to, allergic reactions, product dissatisfaction, delivery delays, or workshop experiences.

5. Intellectual Property

The content of our website, including text, images, and logos, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise exploit any of the content without our prior written consent.

6. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Entire Agreement

These Terms & Conditions constitute the entire agreement between you and us with respect to your use of our website, purchase of flowers, and participation in workshops. They supersede any prior or contemporaneous communications, representations, or agreements.

8. Amendments

We may amend these Terms & Conditions at any time by posting the amended terms on our website. Your continued use of our website or services after such posting will be deemed to be your acceptance of the amended terms.

 

NEED HELP?

Drop us a line at hello@wildjasmineflorist.co.uk or call us on 01623 354405 (Wednesday to Sunday 10am – 4pm)